Business Development Representative

  • Job Type: Full Time
  • Category: Automotive,BDC,Business Development,Customer Service
  • Published: 03-28-2026
  • Salary: 32240 - 75000 Per Year
  • Job Location: Gilroy, California, United States
Job Description:

About Freeway Toyota of Gilroy

Freeway Toyota of Gilroy is part of Victory Automotive Group, a family-owned and operated company since 1997 with over 50 locations nationwide. Recognized among the Top 25 Privately Held Companies in 2023, we are committed to delivering exceptional experiences for our employees, customers, and communities.

Job Details

  • Salary: From $32,240 to $75,000 per year
  • Job Type: Full-Time
  • Location: Gilroy, CA 95020

Position Overview

We are seeking a motivated and customer-focused Business Development Representative to join our team. In this role, you will manage incoming sales and service inquiries, assist customers in a professional manner, and support the Sales and Service departments with administrative tasks.

Key Responsibilities

  • Answer incoming phone calls and greet visitors courteously
  • Receive and process sales inquiries, showroom requests, service appointments, and internet queries
  • Schedule, confirm, and follow up on appointments and sales leads
  • Coordinate customer questions and concerns with appropriate departments
  • Track sold vehicles and inventory reports
  • Confirm special order parts and maintain accurate records
  • Prepare necessary paperwork, forms, and reports as required
  • Provide administrative support to Sales and Service teams
  • Perform other duties as assigned to support daily operations

Work Environment

You will work in a professional, non-smoking, and drug-free workplace committed to fostering professional growth and advancement.

Job Requirements:
  • High school diploma or GED required
  • Previous experience in administrative, clerical, call center, or customer service roles preferred
  • Professional and dependable work attitude
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Proficient computer and internet skills, including Microsoft Office
  • Knowledge of automotive industry and dealership software such as Reynolds and Reynolds is a plus
  • Professional appearance and strong work ethic

WHAT WE OFFER:

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!

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