Automotive Service Advisor

  • Job Type: Full Time
  • Category: Automotive Service Advisor,Service Advisor,Service Writer,Service
  • Published: 03-28-2026
  • Salary: 35000 - 150000 Per Year
  • Job Location: Seaside, California, United States
Job Description:

About Victory Toyota - Seaside CA

Victory Toyota is a family-owned dealership operating since 1997 with over 50 locations nationwide. We are committed to providing excellent opportunities for employees, outstanding service to customers, and strong community engagement. Our mission is to consistently deliver a professional, informative, and pleasant experience for all customers.

Job Details

  • Salary: $35,000 to $150,000 per year
  • Job Type: Full Time
  • Location: Seaside, CA 93955

Position Summary

The Automotive Service Advisor acts as the primary point of contact between customers and service technicians. You will coordinate service and repair activities, listen carefully to customer concerns, manage repair approvals, and communicate clearly about necessary and recommended services.

Key Responsibilities

  • Schedule service appointments in person or by phone, ensuring accurate diagnosis of vehicle issues
  • Communicate repair status and update customers promptly about any delays or changes
  • Provide repair recommendations and manage customer expectations throughout the service process
  • Ensure all repairs meet quality control and road test standards
  • Maintain up-to-date knowledge of vehicle operations, warranties, recalls, and technical bulletins
  • Meet or exceed all service level performance targets
  • Complete all required documentation and comply with regulatory standards
  • Follow all safety policies and procedures, promoting a safe work environment
  • Participate in staff meetings, training, and continuing education
  • Perform other related duties as assigned

Equal Employment Opportunity

Victory Toyota is an Equal Opportunity Employer. We do not discriminate based on race, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected status.

Job Requirements:
  • High school diploma or GED
  • At least one year of experience at a dealer-level or large automotive facility preferred
  • Valid, unrestricted driver’s license with a clean driving record
  • Professional, dependable, and customer service-oriented
  • Basic computer and internet skills
  • Excellent communication skills, both verbal and written
  • Professional appearance and strong work ethic
  • Ability to read and understand technical instructions and documentation
  • Physically able to bend, kneel, squat, stand, and lift heavy objects as needed

WHAT WE OFFER:

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!

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