Automotive Service Advisor

  • Job Type: Full Time
  • Category: Automotive Service Advisor,Automotive,Service Advisor,Service Writer,Service
  • Published: 03-28-2026
  • Salary: 50000 - 100000 Per Year
  • Job Location: Canton, Michigan, United States
Job Description:

About Victory Toyota of Canton

Victory Toyota of Canton is part of Victory Automotive Group Inc., a family-owned business operating since 1997 with over 40 locations nationwide. We are committed to providing excellent career opportunities, outstanding customer service, and community support. In 2023, Victory Automotive Group was recognized as one of the Top 25 Privately Held Companies.

Job Details

  • Salary: $50,000 to $100,000 per year, based on experience
  • Job Type: Full-Time
  • Location: Canton, MI 48188

Position Overview

We are seeking an experienced Automotive Service Advisor to join our team. You will serve as the primary communication link between customers and technicians, ensuring service and repair needs are understood and completed efficiently. This role requires strong customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment.

A $2,000 sign-on bonus is available for qualified candidates based on experience and skills.

Key Responsibilities

  • Schedule service appointments and communicate with customers to accurately diagnose vehicle issues
  • Provide customers with updates on repair status, timelines, and estimated costs
  • Offer clear repair recommendations and manage customer expectations throughout the service process
  • Ensure all repairs meet quality standards and pass road tests before vehicle delivery
  • Stay informed on vehicle operations, warranties, recalls, and service bulletins
  • Meet or exceed service goals while maintaining accurate documentation in compliance with policies
  • Follow safety policies and participate in staff meetings and training sessions
  • Perform additional duties as needed to support dealership operations

Equal Opportunity Employer

Victory Toyota of Canton is an Equal Opportunity Employer and hires all qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, veteran status, disability, or other protected factors.

Apply Today

Join our professional and supportive team at Victory Toyota of Canton. Apply now to advance your career in the automotive industry.

Job Requirements:
  • High school diploma or GED required
  • At least one year of experience in a dealer-level or large automotive facility preferred
  • Valid and unrestricted driver’s license with a clean driving record
  • Professional appearance and reliable work ethic
  • Strong customer service and communication skills
  • Ability to follow safety policies and procedures
  • Basic computer and internet proficiency
  • Ability to read and follow instructions carefully
  • Physical ability to bend, kneel, squat, stand, and lift heavy objects as necessary

What We Offer

  • Access to a wide range of products and inventory
  • Ongoing company-wide training
  • Strong company reputation in the automotive industry
  • Opportunities for professional growth
  • A professional, enthusiastic, and supportive working environment

WHAT WE OFFER:

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!

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